Air India Air Transport Services Limited has announced the AIATSL Recruitment 2024: Customer Service Executive, Ramp Service Executive, Duty Officer Posts notification on 07/12/2023. Notification is out for 828 Vacancies on a fixed-term contract basis for 3 Years. Selected Indian Nationals (Male & Female) candidates will serve at Chhatrapati Shivaji Mumbai International Airport. Eligible candidates can attend the Walk-in-interview at the given venue from 18/12/2023 to 23/12/2023. Candidates can check the detailed information regarding AIATSL Recruitment in the given content.
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Name of the Post: Customer Service Executive, Ramp Service Executive, Duty Officer
Post Date: 07/12/2023
No of Vacancies: 828
Place: Mumbai
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Important Dates for AIATSL Recruitment 2024: Customer Service Executive, Ramp Service Executive, Duty Officer Posts
Candidates who are eligible for the Customer Service Executive, Ramp Service Executive, Duty Officer and other posts can attend the interview as per the given dates. Check the dates given in the below table.
| Walk-in-Interview Date (Senior Customer Service Executive / Customer Service Executive) | 21/12/2023, 22/12/2023 & 23/12/2023 |
| Walk-in-Interview Date (Other Posts) | 18/12/2023, 19/12/2023 & 20/12/2023 |
Vacancy Details of AIATSL Recruitment 2024: Customer Service Executive, Ramp Service Executive, Duty Officer Posts
Air India Air Transport Services Limited invites applications for the above posts. Check the post wise vacancy details and total vacancy details in the below table. Selected candidates will be posted in Mumbai.
| S. No | Post Name | Total |
| 1 | Deputy Manager Ramp / Maintenance | 07 |
| 2 | Duty Manager – Ramp | 28 |
| 3 | Junior Officer Technical | 24 |
| 4 | Ramp Service Executive | 138 |
| 5 | Utility Agent Cum Ramp Driver | 167 |
| 6 | Duty Manager – Passenger | 19 |
| 7 | Duty Officer – Passenger | 30 |
| 8 | Duty Manager – Cargo | 03 |
| 9 | Duty Officer – Cargo | 08 |
| 10 | Junior Officer – Cargo | 09 |
| 11 | Senior Customer Service Executive | 178 |
| 12 | Customer Service Executive | 217 |
Pay Scale:
The selected candidates will receive a fixed remuneration per month. Check the salary details below.
| S. No | Post Name | Pay Scale |
| 1 | Deputy Manager Ramp / Maintenance | 60000 |
| 2 | Duty Manager – Ramp | 45000 |
| 3 | Junior Officer Technical | 28200 |
| 4 | Ramp Service Executive | 25980 |
| 5 | Utility Agent Cum Ramp Driver | 23640 |
| 6 | Duty Manager – Passenger | 45000 |
| 7 | Duty Officer – Passenger | 32200 |
| 8 | Duty Manager – Cargo | 45000 |
| 9 | Duty Officer – Cargo | 32200 |
| 10 | Junior Officer – Cargo | 28200 |
| 11 | Senior Customer Service Executive | 26980 |
| 12 | Customer Service Executive | 25980 |
Age Limit:
Candidates can check the upper age limit in the below table. Candidates must have attained the age limit to be eligible for the post. Age relaxation is applicable as per Government rules.
| S. No | Post Name | Age Limit |
| 1 | Deputy Manager Ramp/ Maintenance | 55 Years |
| 2 | Duty Manager – Ramp | 55 Years |
| 3 | Jr. Officer Technical | 28 Years |
| 4 | Ramp Service Executive | 28 Years |
| 5 | Utility Agent Cum Ramp Driver | 28 Years |
| 6 | Duty Manager – Passenger | 55 Years |
| 7 | Duty Officer – Passenger | 50 Years |
| 8 | Duty Manager – Cargo | 55 Years |
| 9 | Duty Officer – Cargo | 50 Years |
| 10 | Jr. Officer – Cargo | 35 Years |
| 11 | Sr. Customer Service Executive | 35 Years |
| 12 | Customer Service Executive | 28 Years |
Age Relaxation:
Age relaxation is applicable for SC, ST & OBC candidates.
- OBC: 03 Years
- SC/ST: 05 Years
Educational Qualification:
1. Utility Agent cum Ramp Driver:
- Candidates should have passed 10th Standard.
- Must have original valid HMV Driving License.
2. Customer Service Executive / Senior Customer Service Executive / Duty Officer:
Candidates should have completed a Graduate Degree.
3. Deputy Manager:
- Graduate Degree or Diploma or Bachelor of Engineering / MBA with relevant work experience.
4. Ramp Service Executive
- Diploma or ITI in relevant discipline.
- Candidate must carry an original valid Heavy Motor Vehicle (HMV) license.
5. Junior Officer:
- Candidates should have completed B.E/B.Tech.
- Heavy Motor Vehicle (HMV) / LMV.
Selection Process:
The selection will be based on the following stages. Each post has different selection criteria. Check the selection process for each post below.
- Interview
Utility Agent cum Ramp Driver/Ramp Service Executive:
- Trade Test (Trade Knowledge and Driving test including Driving Test of HMV).
- Interview
Application Fee:
Candidates pay through Demand Draft in favour of “AIR INDIA AIR TRANSPORT SERVICES LTD”, payable at Mumbai.
| S. No | Category | Application Fees |
| 1 | UR / OBC | 500/- |
| 2 | SC / ST / Ex-Servicemen | Nil |
How to Apply for AIATSL Recruitment 2024: Customer Service Executive, Ramp Service Executive, Duty Officer Posts
- Candidates can download the application from the official website www.aiasl.in
- Candidates fill in the application form with all the relevant correct details.
- Attach all the required documents.
- Candidates are required to submit their application forms in the prescribed format at the time of the Interview.
- The interview date, time and venue are given above.
- The Application form is attached with the notification PDF.
- Check the Notification PDF using the above “Click to Apply” button.
Interview Details:
- Interview Date: 18/12/2023 to 23/12/2023
- Interview Time: 9:30 AM to 12:30 PM
- Interview Venue:
GSD Complex, Near Sahar Police Station, CSMI Airport, Terminal-2, Gate No.5, Sahar, AndheriEast, Mumbai 400099
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