AIATSL Recruitment 2023: Customer Service Executive, Manager, Duty Officer Posts, 148 Vacancies – Direct Interview

Air India Air Transport Services Limited has announced the AIATSL Recruitment 2024: Customer Service Executive, Manager, Duty Officer Posts notification on 06/12/2023. Notification is out for 148 Vacancies on a fixed-term contract basis for 3 Years. Selected Indian Nationals (Male and Female) candidates will serve at Chennai, Madurai, Trichy and Coimbatore International Airports. Eligible candidates can attend the Walk-in-Interview at the given venue from 26/12/2023 to 30/12/2023. Candidates can check the detailed information regarding AIATSL Recruitment in the given content.

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Name of the Post: Customer Service Executive, Manager, Duty Officer

Post Date: 06/12/2023

No of Vacancies: 148

Place: Chennai, Madurai, Trichy, Coimbatore

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Important Dates for AIATSL Recruitment 2024: Customer Service Executive, Manager, Duty Officer Posts

Candidates who are eligible for the Customer Service Executive, Manager, Duty Officer and other posts can attend the interview as per the given dates. Check the dates given in the below table.

Walk-in-Interview Date (DutyManager)26/12/2023
Walk-in-Interview Date (DutyOfficer)27/12/2023
Walk-in-Interview Date (Customer Service Executive/Jr.Customer Service Executive)29/12/2023
Walk-in-Interview Date (UtilityAgentCumRamp Driver / Handyman)30/12/2023

Vacancy Details of AIATSL Recruitment 2024: Customer Service Executive, Manager, Duty Officer Posts

Air India Air Transport Services Limited invites applications for the above posts. Check the post wise vacancy details and total vacancy details in the below table. Selected candidates will be posted in Chennai, Madurai, Trichy and Coimbatore.

S. NoName of the PostsTotal
1Duty Manager – Passenger08
2Duty Officer Passenger08
3Customer Service Executive80
4Junior Customer Service Executive02
5Utility Agent cum Ramp Driver30
TOTAL148

Pay Scale:

The selected candidates will receive a fixed remuneration per month. Check the salary details below.

Name of the PostsPay Scale
Duty Manager – Passenger45,000/-
Duty Officer Passenger32,200/-
Customer Service Executive25,980/-
Junior Customer Service Executive23,640/-
Utility Agent cum Ramp Driver23,640 / 20,130
Handyman17850

Age Limit:

Candidates can check the upper age limit in the below table. Candidates must have attained the age limit to be eligible for the post. Age relaxation is applicable as per Government rules.

Name of the PostsAge Limit
Customer Service Executive / Handyman28 years
Junior Customer Service Executive
Utility AgentCum Ramp Driver
Duty Manager Passenger55 years
Duty Officer Passenger50 years

Age Relaxation:

Age relaxation is applicable for SC, ST & OBC candidates.

  • OBC: 03 Years
  • SC/ST: 05 Years

Educational Qualification:

1. Utility Agent cum Ramp Driver:

  • Candidates should have passed 10th Standard.
  • Must have original valid HMV driving license.

2. Junior Customer Service Executive:

  • Candidates should have completed 12th standard.

3. Customer Service Executive / Duty Officer / Duty Manager:

  • Candidates should have completed a Graduate Degree.

4. Handyman:

  • SSC / 10th Standard Pass.

Selection Process:

The selection will be based on the following stages. Each post has different selection criteria. Check the selection process for each post below.

  1. Interview

Utility Agent cum Ramp Driver:

  1. Trade Test (Trade Knowledge and Driving test including Driving Test of HMV).
  2. Interview

Application Fee:

Candidates pay through Demand Draft in favour of “AIR INDIA AIR TRANSPORT SERVICES LTD”, payable at Mumbai.

S. NoCategoryApplication Fees
1UR / OBC500 /-
2SC / ST / Ex-ServicemenNil

How to Apply for AIATSL Recruitment 2024: Customer Service Executive, Manager, Duty Officer Posts

  • Candidates can download the application from the official website www.aiasl.in
  • Candidates fill in the application form with all the relevant correct details.
  • Attach all the required documents.
  • Candidates are required to submit their application forms in the prescribed format at the time of the Interview.
  • The interview date, time and venue are given above.
  • The Application form is attached with the notification PDF.
  • Check the Notification PDF using the above “Click to Apply” button.

Interview Details:

  • Interview Date: 26/12/2023 to 30/12/2023
  • Interview Time: 9:00 AM to 12:00 PM
  • Interview Venue:
Office of the HRD Department,
AI Unity Complex,
Pallavaram Cantonment,
Chennai-600043.

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