India’s Artificial Intelligence(AI) enabled “MyGov Corona Helpdesk” won two awards under the categories “Best Innovation for Covid-19 – Society” and “People Choice Covid-19 Overall Winner” in 4th CogX, 2020.CogX is the Global Leadership Summit and Festival of AI and Emerging Technology which will be held in London annually.
The theme of CogX 2020 is “How do we get the next 10 years right?”
CogX 2020:
i.Due to the current Covid-19 pandemic the CogX team has prepared the Virtual CogX to ensure the participation of the people all around the world.
ii.All the 16 Topics will be streamed online including the virtual meet-the speaker and Q&A sessions.
MyGov Corona Helpdesk:
i.The AI enabled Helpdesk was designed, developed and deployed by JioHaptik Technologies Limited in collaboration with the WhatsApp team in 5 days.
ii.MyGov is the World’s largest citizens enabled platform which demonstrates the Public, Private and Public Partnership(PPPP).
iii.MyGov provides two-way communication between the government and citizens.
iv.MyGov was factored in on a daily basis based on the public opinion about the platform to enhance the provided service and solutions.
MyGov & Covid-19:
i.MyGov received around 76 million messages and have processed around 41 million conversations amid the pandemic.
ii.MyGov chatbot has assisted over 28 million Indians with the updated information on Covid-19 and helped to combat the infodemic.
iii.The chatbot also provides government advisories, advice of medical experts, stories of COVID-19 survivors, myth busters and musical interludes to ensure a stress free environment for the citizens.
MyGov Corona Helpdesk:
CEO & Co-founder of JioHaptik– Aakrit Vaish
CEO of MyGov– Abhishek Singh
About CognitionX:
Founder & CEO– Charlie Muirhead
Co Founder– Tabitha Goldstaub
Headquarters– London, United Kingdom
