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Welcome to Banking Awareness Quiz in AffairsCloud.com. Here we are creating quiz covering important questions which are common for all the bank exams and other competitive exams.
- Banking Ombudsman may award compensation not exceeding _____ to the complainant for mental agony and harassment.
A. 1 lakh
B. 2 lakh
C. 3 lakh
D. 5 lakh
E. None of theseA. 1 lakh
Explanation:
Banking Ombudsman may award compensation not exceeding Rs. 1 lakh to the complainant for mental agony and harassment. - The Banking Ombudsman Scheme is introduced under ________ of the Banking Regulation Act, 1949.
A. Section 25 A
B. Section 30 A
C. Section 35 A
D. Section 40 A
E. None of theseC. Section 35 A
Explanation:
The Banking Ombudsman Scheme is introduced under Section 35 A of the Banking Regulation Act, 1949. - Banking Ombudsman is a senior official appointed by the RBI to redress customer complaint specified under ______ of the Banking Ombudsman Scheme 2006
A. Clause 8
B. Clause 7
C. Clause 6
D. Clause 5
E. None of theseA. Clause 8
Explanation:
Bank loans up to a limit of Rs. 5 crore per borrower for building social infrastructure for activities namely schools, health care facilities, drinking water facilities and sanitation facilities - How many Banking Ombudsmen have been appointed?
A. 10
B. 18
C. 15
D. 20
E. None of theseD. 20
Explanation:
Total Banking Ombudsmen – 20 - Which are the banks covered under the Banking Ombudsman Scheme, 2006?
A. Scheduled Commercial Banks
B. Regional Rural Banks
C. Scheduled Primary Co-operative Banks
D. All of these
E. None of theseD. All of these
Explanation:
Scheduled Commercial Banks, Regional Rural Banks and Scheduled Primary Co-operative Banks are the banks covered under the Banking Ombudsman Scheme, 2006 - The Banking Ombudsman charge ______ fee for filing and resolving customers’ complaints.
A. Rs. 100
B. Rs. 200
C. Rs. 300
D. Rs. 500
E. No FeeE. No Fee
Explanation:
The Banking Ombudsman does not charge any fee for filing and resolving customers’ complaints. - Is there any limit on the amount of compensation as specified in an Award?
A. Rs. 10 lakh
B. Rs. 18 lakh
C. Rs. 15 lakh
D. Rs. 20 lakh
E. None of theseD. Rs. 20 lakh
Explanation:
The amount, if any, to be paid by the bank to the complainant by way of compensation for any loss suffered by the complainant is limited to the amount arising directly out of the act or omission of the bank or Rs. 20 lakhs, whichever is lower. - If the compensation sought from the Banking Ombudsman is beyond _____the Banking Ombudsman may reject a complaint at any stage.
A. Rs. 5 lakh
B. Rs. 10 lakh
C. Rs. 15 lakh
D. Rs. 20 lakh
E. None of theseD. Rs. 20 lakh
Explanation:
If the compensation sought from the Banking Ombudsman is beyond Rs. 20 lakh the Banking Ombudsman may reject a complaint at any stage. - One can file the appeal against the award or decision of the Banking Ombudsman rejecting the complaint within ______ of the date of receipt of the Award
A. 25 days
B. 18 days
C. 15 days
D. 30 days
E. None of theseD. 30 days
Explanation:
One can file the appeal against the award or decision of the Banking Ombudsman rejecting the complaint within 3o days of the date of receipt of the Award - If a complaint is not settled by an agreement within a period of ____ month, the Banking Ombudsman proceeds further to pass an Award.
A. 2
B. 1
C. 5
D. 8
E. None of theseB. 1
Explanation:
If a complaint is not settled by an agreement within a period of 1 month, the Banking Ombudsman proceeds further to pass an Award.
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