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India’s single emergency number ‘112’ to be active from Jan 1

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Service: The single emergency number ‘112’ will be functioning throughout India from January 1, 2017

Purpose: To help people reach immediate services of police, ambulance and fire department.

Telecom Minister Ravi Shankar Prasad has approved the provision of a single number for various emergency services.

It is similiar to ‘911’ all-in one emergency service being used in the USindia-emergency-number

Other Important Specifications:

The service will also be accessible even through those SIMs and landlines whose outgoing call facility has been temporarily suspended.

Different emergency Communication:

  • Police (100)
  • Fire brigade (101)
  • Ambulance (102)
  • Emergency Disaster Management (108)

Replacing all by one :                                         

  • To direct all emergency calls to ‘112’.
  • The process to direct calls made on to 112 to concerned departments is being exercised.


  • A user will be able to make communication even through SMS.
  • the system will learn about the location of the caller that will be shared with the nearest help centre.
  • People will be able to feed ‘112’ in panic button system which will also be available on all mobile phones.
  • The panic button will enable users to make emergency call

 GPS navigation system:

It is mandatory for all phones a year later with effect from January 1, 2018.

Call centre facility:

Supported through a call centre facility, which will have representatives speaking in Hindi, English and the local language.