5 Indian International Airports have been conferred with Airport Service Quality Awards (ASQ) 2015. These airports will be presented with award during the ACI Asia-Pacific Regional Assembly in Gold Coast, Australia, which is scheduled to be held in April 2016.
Indian Airports named in Asia Pacific region:
- In the category of Best Airport by Region (over 2 million passengers per year) – Mumbai and New Delhi (tie at 2nd rank).
- Best Airport by Size (25 – 40 million passengers per year) – Mumbai and New Delhi (tie at 1st rank).
- Best Airport by Size (2 – 5 million passengers per year) – Jaipur (1st rank) and Lucknow (2nd rank).
- Best Airport by Size (5 – 15 million passengers per year) – Hyderabad (3rd rank)
ACI which carries out surveys at 300 airports around the world and ranks the airports on the basis of airport service quality surveys which represent passenger feedback on 34 key service indicators.
About Airports named for awards:
- Delhi Airport – Indira Gandhi International Airport earlier known as Palam Airport had been built during World War II as RAF Station Palam and after the British left, it served as an Air Force Station for the Indian Air Force. In May 2006, the management of the airport was passed over to Delhi International Airport Limited (DIAL), a consortium led by the GMR Group.
- Mumbai Airport – Chhatrapati Shivaji International Airport (CSIA) earlier Sahar International Airport is operated by Mumbai International Airport Limited (MIAL).
- Hyderabad Airport – Rajiv Gandhi International Airport is operated by GMR Hyderabad International Airport Ltd. (GHIAL).
- Jaipur Airport – Jaipur International Airport is operated by Airports Authority of India.
- Lucknow Airport – Chaudhary Charan Singh International Airport is operated by Airports Authority of India.
Airports Council International:
Established in 1991, Airports Council International (ACI) is the only global trade representative of the world’s airports which aims to provide the public with a safe, secure, efficient and environmentally responsible air transport system.
- It is governed by the ACI Governing Board.
- Headquarter – Montreal, Canada.