HDFC Bank ties up with 5 start ups

The HDFC bank has chosen five start ups from 30 applications to work together in its field of operations.

Five companies

• Senseforth Technologies into AI customer response
• Tagnpin -a marketing and customer engagement company
• Safe 2 Pay-a point of sale-free payment system
• Bugclipper-an in-app feedback tool
• Taptis Technology– a biometric payment company

Flash points

• The company chose five start ups from 30 applicants during its maiden Digital summit
• The bank previously tied up with Chillr to enable its customers pay without a wallet
• Senseforth, based in Bengaluru, has developed a machine learning tool to help chat with customers to resolve their queries
• The platform has been developed for the web, Android and iOS
• Tagnpin, a start-up from Gurgaon, is a marketing and customer engagement tool, meant to help banks use customised marketing campaigns
• Safe 2 Pay has developed an app which allows offline payments. It is a replacement for cash or an electronic cheque. The app is your cheque, the pin is your signature and validation is done by the bank
• Bugclipper, also from Mumbai, has developed an in-house tool, which sends back reports to the development team about why an app crashed and describes customer behaviour
• Taptis Technology, from Indore, has developed a biometric point of sale machine which is synced with Aadhaar and helps customers pay without a credit card by using their fingerprint, a camera and PIN-based system

Points to note

• HDFC headquarters– Mumbai
• HDFC MD & CEO– Aditya Puri
• Tagline – We Understand Your World