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CBIC Chairman, M. Ajit Kumar launched ‘e-Office’ Application in all CGST 

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CBIC launches e-Office applicationThe Central Board of Indirect Taxes and Customs (CBIC), Chairman M. Ajit Kumar launched the ‘e-Office’ application in over 500 Central Goods and Services Tax (CGST) and customs offices across India, on 15th June at New Delhi. The e-Office is a Mission Mode Project(MMP) under the e-Governance of India.

e-Office has been developed by the National Informatics Center(NIC), and supported by the Department of Administrative Reforms and Public Grievances (DARPG).


E-Office aims to improve governance by automating the internal processes of handling files and taking decisions within Government.


i.Its main module, e-File, enables on-line file related work, operating a file, preparing draft letters, its approval/ signature and dispatch of the signed letter.

ii.An inbuilt monitoring mechanism would identify where the files are held up enabling quick disposal and fastener decision making & it also ensures enhanced security as no file or document can be altered or destroyed or backdated.


i.CBIC has become one of the largest Government departments, to automate its internal office procedures because over 50000 officers and staff will use this application .

ii.It will provide a ‘Faceless, Contactless and Paperless’ indirect Tax administration.

About CBIC:
Chairman- M. Ajit Kumar
Headquarter- New Delhi

About NIC:
Director General- Neeta Verma
Headquarter- New Delhi