On June 17, 2020 Tata AIA Life Insurance partnered with East Consultancy Services to offer Aadhaar-based paperless offline e-Know Your Customer(KYC) service. This tie up helps to service the customer during the COVID-19 pandemic crisis.
Key Points
i.The e-KYC service will offer uninterrupted service to customers during the online application process for the company’s life insurance solutions.
ii.It will create Tata AIA Life’s End-to-End Digital Sales System, enabling remote purchase of its life insurance solutions.
Tata AIA Life Insurance’s other measures
Bank KYC, Digital pre-submission calling, Tele and video medical examination report, Online Permanent Account Number and Bank account validation, Robotic process automation and Optical character recognition which has made the process of buying life insurance simple, convenient and paperless.
Note: Tata AIA Life Insurance will soon extend the service for verification of agents as part of ”Know Your Agent”(KYA) requirement.
About Tata AIA Life Insurance:
Headquarters– Mumbai,Maharashtra
Chief Executive Officer(CEO) & Managing Director(MD)– Rishi Srivastava
Chairman– Saurabh Agrawal
About East Consultancy Services
Head Office – Bengaluru, Karnataka
