Railway Minister proactively launched NIVARAN Portal, an online system for redressal of matters related to grievances of currently serving and former railway employees
Programme: NIVARAN portal
Venue: Rail Bhawan
Launched by: Railways Minister Suresh Prabhu
Delegates:
- Minister of State for Railways Manoj Sinha
- Chairman, Railway Board K. Mital
- Member Staff Railway Board Pradeep Kumar
Purpose: Providing online system for redressal of service related grievance of serving and former railway employees
Key Aspects:
- In order to eliminate the strike against the various issues such as minimal pay hike as per 7th Pay Commission and Government announced the online grievance system to address serving and retired employee grievances
- The Railway Ministry already launched an online portal for addressing public Grievances
- Railways being the single enterprise with multiple numbers of employees in the country over 14 lakh employee serving and portal has been launched for addressing staff matters
- Online system makes the employees to post their grievances and also monitor their performance
Future plans:
- Extending the programme to add regional languages
- To improve the system by collecting feedback and opinions from employees
- Developed by: Centre for Railway Information Systems
- Designs, develops, implements and maintains most of the important information systems of Indian Railways.
- Established by: Ministry of Railways
- Headquarters: New Delhi
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