Delhi’s Indira Gandhi International Airport or IGIA, was adjudged as the world’s best airport for the year 2014 at a function held at Jordan on April 28th. Airports Council International or ACI gave the Airport Service Quality award [ASQ] to IGIA at a ceremony of ACI Asia-Pacific World Annual General Assembly.
- Out of 5 points, Delhi airport scored 4.9, measured by 300 members of ACI ASQ bench marking programme.
- Indira Gandhi International Airport was previously ranked number 2 in 2011,2012 and in 2013 to emerge on top in 2014.
- In the year 2007, IGIA’s score was 3.02.
- Airport Service Quality award is key to to understanding how to increase passenger satisfaction and improve business performance.
- In the year 2014-15 alone, as many as 40 million passengers used IGIA to reach 58 domestic and 62 international destinations.
- The average flight movements during this period was 885 per day and 6,96,000 metric tonnes of cargo was handled.
- IGIA hosts 56 international and 6 domestic carriers and can handle gigantic Airbus A380 aircraft.
- The airport serves as a hub for AirIndia, IndiGo,Vistara,SpiceJet.
About airport council international
- It is the only global trade representative of worlds airports.
- It was founded in the year 1991.
- The aim of this ACI is to provide public with safe,secure and efficient air transport system.
- ACI world is located at Montreal, Canada.
- ACI works on daily basis with ICAO or International Civil Aviation Organisation and is a member of Air Transport Action Group.
- Along with the World Airport Awards by Skytrax, ASQ awards is considered one of the most prestigious awards in the industry.