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Indira Gandhi International adjudged world’s best airport

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Delhi’s Indira Gandhi International Airport or IGIA, was adjudged as the world’s best airport for the year 2014 at a function held at Jordan on April 28th. Airports Council International or ACI gave the Airport Service Quality award [ASQ] to IGIA at a ceremony of ACI Asia-Pacific World  Annual General Assembly.


  • Out of 5 points, Delhi airport scored 4.9, measured by 300 members of ACI ASQ bench marking programme.
  • Indira Gandhi International Airport was previously ranked number 2 in 2011,2012 and in 2013 to emerge on top in 2014.
  • In the year 2007, IGIA’s score was 3.02.
  • Airport Service Quality award is key to to understanding how to increase passenger satisfaction and improve business performance.
  • In the year 2014-15 alone, as many as 40 million passengers used IGIA to reach 58 domestic and 62 international destinations.
  • The average flight movements during this period was 885 per day and 6,96,000 metric tonnes of cargo was handled.
  • IGIA hosts 56 international and 6 domestic carriers and can handle gigantic Airbus A380 aircraft.
  • The airport serves as a hub for AirIndia, IndiGo,Vistara,SpiceJet.
About airport council international
  • It is the only global trade representative of worlds airports.
  • It was founded in the year 1991.
  • The aim of this ACI is to provide public with safe,secure and efficient air transport system.
  • ACI world is located at Montreal, Canada.
  • ACI works on daily basis with ICAO or International Civil Aviation Organisation and is a member of Air Transport Action Group.
  • Along with the World Airport Awards by Skytrax,  ASQ awards is considered  one of the most prestigious awards in the industry.