In January 2025, the Indian Banks’ Association (IBA) presented the technology awards in seven categories to honor top technology providers in the banking industry at the 20th Annual Banking Technology Conference, Expo, & Citations, 2024 held in Mumbai, Maharashtra.
- The conference was organized by Indian Banks Association (IBA) and awards presented by RBI Deputy Governor T. Rabi Sankar.
- City Union Bank Limited(CUB) and Bank of Maharashtra (BoM) win awards in all seven categories, while Karnataka Bank Limited(KBL) secures wins in six categories.
IBA Technology Awards 2024:
The awards are presented across 7 categories of Banks in 7 citation categories. Each award was presented to various Banks under three status :Winner, Runner-Up and Special mention.
i.Best Digital Sales, Payments & Engagement
ii.Best Information Technology (IT) Risk Management
iii.Best Fintech & Digital Payment Index (DPI) Adoption
iv.Best Financial Inclusion (FI)
v.Best Artificial Intelligence (AI) & Machine Learning (ML) Adoption
vi.Best Technology Talent & Organization and
vii.Best Technology Bank
Highlights:
i.CUBÂ received awards in all 7 categories for the second consecutive year.
- In the winner category, CUB won awards in Best Digital Sales, Payments & Engagement, Best IT Risk Management, Best Fintech & DPI Adoption and Best FI.
- In the winner category, BoM won awards in Best Digital Sales, Payments & Engagement, Best IT Risk Management and Best Fintech & DPI Adoption.
ii.HDFC Bank Limited won the award for Best Digital Sales, Payments & Engagement.
iii.State Bank of India (SBI) won the Best Fintech & DPI Adoption and Best FI awards.
iv.Bank of Baroda (BOB) won the Best AI & ML Adoption and Best IT Risk Management awards.
v.Union Bank of India (UBI) won the Best Technology Talent & Organization and Best Technology Bank awards.
vi.Central Bank of India (CBI) won the Best Technology Bank award.
vii.Indian Overseas Bank (IOB) won the Best Technology Talent & Organization award.
viii.​ESAF Small Finance Bank Limited won the Best FI awards
Click here for the full list of IBA 2024 award winners.
About IBA awards:
The IBA awards are designed to honor top technology providers in the banking industry, fostering competition and encouraging the showcase of innovative products, purposeful initiatives, and substantial value through best practices in customer service.
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About Indian Banks Association (IBA):
Chairman – Matam Venkata Rao
Headquarters – Mumbai, Maharashtra
Founded – 1946
