On December 21, 2017, Union Minister of Communications, Manoj Sinha launched DARPAN – “Digital Advancement of Rural Post Office for A New India”.
Objectives of ‘DARPAN’ Project:
- To improve quality of service, add value to services and achieve financial inclusion of un-banked rural population.
- Increasing reach among rural Indian masses through more customer interaction channels.
- Tapping new business avenues and thereby creating additional revenue stream.
Salient Features of ‘DARPAN’ Project:
DARPAN project will be implemented with financial outlay of Rs. 1400 Crore.
- Under the project, each Branch Postmaster (BPM) will be provided a low power technology solution that will enable each of approximately 1.29 Lakhs Branch Post Offices (BOs) to enhance the quality of services being offered to rural customers across all the states of India.
- Till date, 43171 Branch Post Offices have migrated under the “DARPAN” Government has set a target to complete the project by March 2018.
- The ensuing Information Technology (IT) modernisation will enable BOs not only to improve mail operations processes by allowing for automated booking and delivery of accountable article but will also lead to an increase in financial remittances, savings accounts, Rural Postal Life Insurance and increased revenue through retail post business.
- It is to be noted that Government of India’s Department of Posts (DoP) has the most widely distributed postal network in the world.
- By leveraging technology and using its wide network, DoP will be able to tap new business avenues as well as position itself to face the onslaught of competition from mobile telephony and internet.
Quick Facts about Department of Posts (DoP):
- Founded in – 1854
- Headquarters – New Delhi
- Trade name – India Post
- Functioning under – Ministry of Communications, Government of India