Current Affairs PDF

Canara Bank Introduced i-Lead 2.0 to Enhance Customer Services

AffairsCloud YouTube Channel - Click Here

AffairsCloud APP Click Here

Canara-Bank-introduces-i-Lead-2On September 17, 2020 In order to provide its services regardless of where the customers reside, Canara Bank has launched a Lead Management System (LMS) – i-Lead 2.0 (Inspiring Leads System version 2.0).  It will help the bank to build and sustain business relationships with new customers and existing customers of the bank.

About LMS

i.The customers can enquire through LMS and avail services through simple modes like internet banking, mobile banking, call centre, SMS and missed call.

ii.A unique reference number will be generated, which will be communicated to customers during the lead generation from above sources.

iii.In addition, SMS/notifications are triggered to the customer at each stage of the lead cycle, i.e., from lead generation to lead closure.

iv.Current LMS is available both in desktop and mobile versions.

Points to be Noted

As per the announcement made by the Finance Minister Nirmala Sitharaman on 30 August 2019, Canara Bank was merged with Syndicate Bank on 1 April 2020. This merger makes Canara bank the 4th largest PSU(Public Sector Undertaking)  bank in the country.

Recent Related News:

As part of a social commitment to compensate the unprecedented expenses of ordinary people, Canara bank has partnered with 3 insurers namely, New India Assurance Company Ltd, Bajaj Allianz General Insurance Co Ltd and HDFC ERGO Health Insurance Co Ltd to offer individual short-term Corona Kavach policy to cover COVID- 19 related health expenses.

About Canara Bank:

Managing Director(MD) and Chief Executive Officer(CEO)– L.V.Prabhakar
HeadOffice– Bangalore, Karnataka
Tagline– Together We Can