On May 27, 2020 National Payment Corporation of India(NPCI) has launched an artificial intelligence(AI) based chatbot, PAi, to create awareness around its products like FASTag, RuPay, Unified Payments Interface(UPI), Aadhaar Enabled Payment System(AePS) on a real time basis & to improve digital financial inclusion in India. It is developed by Bengaluru based startup CoRover Private Limited.
Features of the chatbot
i.The AI virtual assistant can be accessed 24/7 & provides accurate information on NPCI products. Customers can ask their queries in English and Hindi, through text or voice on the websites of NPCI, RuPay, and UPI Chalega.
ii.PAi will soon be launched in several regional languages of India to increase the adoption of digital payments among Indian citizens.
iii.The users will get verified automated responses to their queries on all NPCI’s products. It is available to global RuPay Cardholders
About NPCI:
It was incorporated in 2008 as an umbrella organization for operating retail payments and settlement systems in India, is an initiative of Reserve Bank of India (RBI) and Indian Banks’ Association (IBA) under the provisions of the Payment and Settlement Systems Act, 2007, to create a robust Payment & Settlement Infrastructure in India.
Other Products of NPCI
RuPay Contactless, RuPay Prepaid, Bharat Interface for Money(BHIM), Immediate Payment Service(IMPS), National Electronic Toll Collection(NETC), Bharat bill payment system, *99#, a USSD based mobile banking service, National Automated Clearing House(NACH), Cheque Truncation System(CTS), National Financial Switch(NFS), BharatQR, BHIM Aadhaar
Registered Office– Mumbai, Maharashtra
Managing Director(MD) & Chief Executive Officer(CEO)– Dilip Asbe
About CoRover Private Limited:
Its AI/Machine Learning (ML) powered Natural Language Processing (NLP)chatbot technology has been accessed by 20 Crore+ consumers.
CoRover Inc,- Dublin, California, United States of America(USA)
CoRover Private Limited office– Bangalore, India
Founder & CEO of CoRover– Ankush Sabharwal
