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6 Indian Airports Won the ACI World’s ASQ Awards 2021 – Best Airports by Size & Region 

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Six Indian airports adjudged at best airports by ACIAirports Council International(ACI) World has honoured Six Indian Airports with the Airport Service Quality (ASQ) Awards 2021 under the Asia Pacific Category. The 6 airports were adjudged as the Best Airports by Size and Region based on data from ASQ’s Departures and Arrivals Surveys. 

  • The Chandigarh Airport (Chandigarh) has been adjudged as the Best Hygiene Measures by Region under the Asia Pacific Category. 
  • The ASQ Awards were presented by ACI World in partnership with global travel technology company Amadeus. 

The 6 Indian Ariports that won the award under the Asia Pacific region category are

Category (Size)Airport City& State
2 to 5 million passengers per yearChandigarh Airport Chandigarh
5 to 15 million passengers per yearCochin International AirportCochin, Kerala
Sardar Vallabhbhai Patel International AirportAhmedabad, Gujarat
15 to 25 million passengers per yearRajiv Gandhi International AirportHyderabad, Telangana
Over 40 million passengers per yearChhatrapati Shivaji Maharaj International AirportMumbai, Maharashtra 
Indira Gandhi International AirportDelhi

About ASQ Awards: 

The ASQ Awards, launched in 2006, are an annual award of ACI World that recognizes airport excellence in customer experience worldwide based on data from ASQ’s renowned Departures and Arrivals Surveys. 

ASQ Awards 2021:

i.The ASQ Awards 2021 are presented in 2 categories: Best Airports by Size and Region and Best Hygiene Measures by Region.

ii.A total of  110 awards have been won by 87 individual airports around the world. 

iii.The ASQ Awards 2021 have recognised the airports based on the data collected in 2021 from over 370,000 surveys.

iv.The new hygiene category award complements ACI’s Airport Health Accreditation program, which helps airports align their health measures with global standards.

v.The winners of the ASQ 2021 will be honoured at the award ceremony on 14th September 2022 in Karakow, Poland during the ASQ Forum & ACI Customer Experience Global Summit. 

Click here for all the winners of ASQ 2021 awards

Recent Related News:

The Airports Council International (ACI), an international organization for policy development in the Aviation sector, has awarded 18 Indian Airports  with the ‘Voice of the Customer’ award for 2021. ACI is also known as the trade association of the world’s airports.

About Airports Council International (ACI) World:

Director General– Luis Felipe de Oliveira
Headquarters– Montréal, Québec, Canada