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Banking E-Lobby

E-Lobby is a facility which is now provided by banks so that their customers can do their banking transactions as per their convenience 24×7 i.e. without any time restriction. E-Lobby provides the facility on bank holidays also.

Today people have strict time schedule, whether a businessman or an employee. It is not possible for many to stand in long queues in banks to get their work done. So the concept of E-Lobby gives a long relief to these people.

Self service facilities which can be done at banking e-lobbies include
ATM withdrawals, cash deposits, card-to-card transfers, mobile phone top-ups, railway booking, passbook printing, NEFT, opening of FD/RD accounts, SMS alerts, cheque drop box, bill payments, mini statements, etc.

Some facts about E-Lobby:

  • The features depend on different bank e-lobbies.
  • For providing Internet banking transactions, there is an Internet banking kiosk in the e-lobby for undertaking. The kiosks are user- friendly and can be used at ease by the customers.
  • Like the ATM machine works, same way the display messages on the screen guide the users for turning the pages until completion of the process.
  • For printing passbooks, passbooks containing barcode of the Bank are to be inserted in the machine for updation.
  • Different bank e-lobbies provide different facilities, like how much cash can be deposited per day, which denominations of notes can be deposited, etc.

Banking e-Lobby:

It may be defined as “Bank branch without Bankers” and also this may be seen as “Next Generation Bank Branches” by delivering automated banking Products & Services without manual intervention. In this pursuit, Bank is installing e-Lobbies [BNA(Bunch Note Acceptor), SAPB, ATM, CDM & Cash Recyclers]


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